IMPORTANT INFORMATION

FAQS

Important Ticket Information

  1. Entry to our Jump Dump  castle require a ticket. This includes parents who are accompanying children. Parents accompanying a child should simply purchase their own individual ticket to the same session/time slot that their kid is attending.
  2. Children under 2 years of age are not allowed, and all children aged 2 and above will require tickets for entry.
  3. Tickets are in 2 categories  passes.

Dive into one hours of family fun at Jump Dump ! Our exclusive family sessions are perfect for creating lasting memories. Male stags are not allowed. Secure your spot now!

Ladies, it’s time to take over the bounce kingdom! Join our special one -hour session at Jump Dump, exclusively for you. No boys over 10 years old are allowed. Reserve your space for an unforgettable experience!

Calling all thrill-seekers 16 and above! Join our exclusive two-hour adrenaline-fueled session at Jump Dump After Eid . Limited spots available, so secure yours for an epic bouncing experience!

FREQUENTLY ASKED QUESTIONS

Please arrive at least 30 minutes in advance of your session start time with your Ticket printed. This can be found on your order details. We’ll then exchange your tickets for wristbands so you’re ready to enter your session at your scheduled time.

Showing up late to your session will not prohibit you from being able to enter, however your One hour session will not be extended further than the original ending time. Additionally, if you miss your allotted Jump Dump timeslot you will not be able to join another one.
Please read the ‘Session Types’ menu above for a full list of ticket details and rules.
Yes. We have a maximum weight limit of 120Kg. Guests who exceed this limit cannot participate.
Wearing socks is a must while on the inflatables.

MY TICKETS

Yes, you can buy tickets on site but it is recommended to purchase your ticket online at least 12 hours before the session to guarantee your spot.

 

All sales are final, and we cannot refund tickets unless a refund is due in accordance with our time & date change policy which is detailed HERE

All purchasers are asked to agree to this policy during checkout. To avoid disappointment we recommend checking your calendar and selecting the date and time of your visit carefully.

All tickets are non-transferable.

OTHER INFORMATION

We have different food and drink vendors with us and we have a large inflatable food area providing a shaded seating area.

No Outside food is allowed.

We do have a dedicated, enclosed and self managed shoe storage tent where you must keep your shoes and other small accessories. We strongly recommend that you do not leave anything valuable as we will not be liable for any loss. However, we do not have facilities to accommodate the storage of big bags and strollers. Hence, it’s recommended you leave those belongings in your car.
Pets are not allowed
Each individual is responsible for their own possessions. Jump Dump will not be responsible for any personal items being lost since we recommend you don’t bring any lose items. At the end of the working day, if any possessions are found they will be kept in the lost and found box, located at the help center counter.
Jump Dump isn’t responsible for any injuries during your time here because we recommend safe play. However, we do have first aid available for minor injuries that may have incurred. Play safe, stay safe. Please note that you must agree to our Waiver/Release of liability agreement at the time of ticket purchase both online or on-site. 

For all other inquiries please write us at info@innovationmania.com

Newsletter

Subscribe